Account Management

Data Deletion Request

Submit a request to permanently delete your MCQuest account and all associated personal data. This action is irreversible.

📱 MCQuest by BAADOL
⏱️ Processed within 30 days
🔒 Verified & Secure
🗑️

Account Deleted

Your profile, login credentials, and personal info are permanently removed.

📊

Data Removed

Exam history, performance data, coins, and leaderboard entries are erased.

⚖️

Some Records Kept

Transaction records may be retained up to 7 years per Bangladesh financial law.

What happens to your data
Name, email, and mobile number
Profile and educational background
Exam attempts and performance history
Coin balance and transaction history
Leaderboard entries and rankings
Device info and usage logs (90 days)
Coin purchase records (7 years — legal requirement)
Anonymized aggregate analytics (no personal link)
Permanently deleted
Retained per legal obligation
⚠️

This action is permanent and cannot be undone. Once your account is deleted, your coin balance, exam progress, and all personal data will be lost. You will need to create a new account if you wish to use MCQuest again.

Submit Deletion Request

Fill in the details below. We will verify your identity and process your request within 30 days. You will receive a confirmation once deletion is complete.

Request Received

Your data deletion request has been submitted successfully. Our team will verify your identity and process the request within 30 days.

A confirmation will be sent to the email address you provided.

How we process your request
1
Request Received

We log your deletion request and send a confirmation to your registered email or mobile number.

2
Identity Verification

We verify that the request matches an existing MCQuest account to prevent unauthorized deletions.

3
Data Deletion

Your account and all associated personal data are permanently removed from our systems within 30 days.

4
Completion Notice

You receive a final confirmation that deletion is complete. Transaction records required by law are retained separately.